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Coretex Lead
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Terms & Conditions

Last updated: September 5, 2026

These Terms & Conditions ("Terms") govern your access to and use of the Coretex Lead Dashboard website and application at coretexcrm.com (the "Service"), operated by CoreTex CRM ("we", "us", "our"), owned by Meraj Alam, based in Lucknow, Uttar Pradesh, India.

By purchasing, registering for, or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 18 years old and capable of entering into a binding contract under the Indian Contract Act, 1872, to purchase or use the Service. By using the Service, you confirm you meet this requirement.

2. Description of Service

Coretex Lead Dashboard is a lead-management and small-business productivity tool that includes: a lead tracker, quotation maker, GST invoice generator, AI-assisted follow-up script generator, payment reminder tool, AI business advisor, and analytics dashboard. Features and limits (e.g. number of active leads, daily AI query limits) are as described on the pricing page at the time of purchase and may be updated from time to time.

3. Account Registration

  • Access to the dashboard is provided only after successful payment, via a one-time registration link.
  • You are responsible for maintaining the confidentiality of your login password and for all activity under your account.
  • You must provide accurate, current information when registering. We may suspend accounts found to contain fraudulent or false information.

4. Pricing & Payment

  • The Service is offered for a one-time payment of ₹499 (Indian Rupees), inclusive of applicable taxes unless stated otherwise, granting lifetime access to the features available at the time of purchase.
  • This is a one-time charge, not a subscription. We do not automatically bill you again for continued access to the core dashboard.
  • Payments are processed securely by Razorpay. We do not store your card, UPI, or bank account details.
  • Prices, launch-offer discounts, and countdown-timer offers shown on the landing page reflect the price at that time and may change for future customers; they do not affect a purchase you have already completed.
  • Optional future paid upgrades (e.g. a higher-tier "Full CoreTex CRM" plan) will be clearly priced and require your separate, explicit purchase.

5. Refunds

Refunds are governed by our Refund Policy, which forms part of these Terms.

6. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose, or to send unsolicited bulk messages (spam) to third parties;
  • Attempt to resell, sublicense, or share your single-user account access with other businesses without our written consent;
  • Reverse-engineer, decompile, scrape, or attempt to extract the underlying source code of the Service;
  • Upload content that is illegal, defamatory, or infringes another party's rights;
  • Use the Service in a way that could disable, overburden, or impair its operation;
  • Use the WhatsApp-linking or messaging features in violation of WhatsApp's own terms of service or applicable anti-spam laws.

We may suspend or terminate accounts that violate this section, without refund, where the violation involves fraud, abuse, or illegal activity.

7. Your Data & Content

You retain ownership of the lead, customer, quotation, and invoice data you enter into the dashboard ("Your Data"). You are solely responsible for the accuracy of Your Data, including GST details on invoices/quotations you generate — Coretex Lead Dashboard is a tool to help you create these documents faster, but you remain responsible for their tax and legal accuracy. See our Privacy Policy for how we handle Your Data.

8. AI Features Disclaimer

The AI Follow-up Scripts and AI Business Advisor features are powered by Google's Gemini API and generate suggested text based on the information you provide. This content:

  • Is provided "as is" as a starting point or suggestion only;
  • Is not professional legal, tax, financial, or accounting advice;
  • Should be reviewed and edited by you before sending to a client or relying on it for a business decision;
  • May occasionally be inaccurate, incomplete, or unsuitable for your specific situation.

We are not liable for outcomes resulting from your use of AI-generated content without independent review.

9. Intellectual Property

The Service, including its software, design, branding, and underlying technology, is owned by CoreTex CRM and protected by applicable intellectual property laws. We grant you a limited, non-exclusive, non-transferable license to use the Service for your own business purposes for as long as your account remains active. You may not copy, modify, or create derivative works of the Service itself.

10. Service Availability

We aim to keep the Service available at all times but do not guarantee uninterrupted, error-free access. The Service is provided on an "as is" and "as available" basis. We may perform maintenance, updates, or changes to features from time to time.

11. Limitation of Liability

To the maximum extent permitted by applicable law, CoreTex CRM and its owner shall not be liable for any indirect, incidental, or consequential damages (including loss of profits, business, or data) arising from your use of, or inability to use, the Service. Our total aggregate liability to you for any claim arising from the Service shall not exceed the amount you paid for the Service (₹499).

12. Termination

We may suspend or terminate your access to the Service if you materially breach these Terms, engage in fraudulent activity, or misuse the Service. You may stop using the Service at any time; this does not automatically entitle you to a refund outside the terms of our Refund Policy.

13. Changes to the Service or Terms

We may update these Terms and the features of the Service from time to time. Continued use of the Service after a change means you accept the updated Terms. Material changes will be reflected by updating the "Last updated" date above.

14. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of Lucknow, Uttar Pradesh, India.

15. Contact Us

Questions about these Terms? Email hello@coretexcrm.com.

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